File format is not supported

Report abuse. Details required :. Cancel Submit. Mayank Gupta Hi, Thank you for posting your query on Microsoft Community. You may try the methods. Method 1: I suggest you check the program associations of photo viewer. Go to Set Default program and select photo viewer 4. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Mayank Gupta10's post on April 16, Thank you for the immediate response to my query.

Hi, I've tested this on my own machine i. So I think your problem is due to something else. I suggest doing the following. Click the Options button on the far right of the ribbon interface and then click the View tab. Further down the same menu, click the radio button where is says " Show hidden files, folders and drives " to select it. Underneath that one, remove the checkmark from the box where it says " Hide file extensions for known file types ".

Also, open a photo on your USB drive to see if that's changed as well. System File Checker will check Windows system files for corruption and try to fix any found. If you see that message or something similar, copy and then right click and paste the following command into the same command prompt and hit Enter: DISM. If you see any error messages, please make a note of them and then post those here please.

In reply to Xircal's post on April 16, Thank you very much for the response! In reply to mark's post on April 26, Right click the Start button and click Command Prompt Admin.

Use a mouse to copy and then right click and paste the following command and hit Enter. In reply to Xircal's post on April 26, Rhina Vib Microsoft Agent. Hi Emily, For us to better assist you, we need to ask a few questions: Were there any changes made before experiencing this issue? Are the files you were trying to open located in the local or external drive? What is the file type or extension of the photos you were trying to view?

What troubleshooting steps have you tried so far? Looking forward to your reply so we can find the best solution for you. Thank you. In reply to Rhina Vib's post on May 31, Videos might be unplayable for various reasons and you may receive error code 0xc00d36e5. Here are 6 methods on how to fix 0xc00d36e5. Therefore, it seems like using a third-party video player is the best way to play unsupported video files on Windows If you want to use a third-party video player, you might want to know how to change the default video player.

Once you are able to see the image on the browser you can immediately save it into your system. You can also take the screenshot of the picture and print it in the Paint. From paint you can change the image file format and save it by following the steps mentioned in the first solution. If all the three techniques fail and still the image is showing an unsupported image file error then you have to go for a third party tool.

You can try the Image Repair Tool by Sysinfo which is the best aid to your problem. In no time it will repair the image so that it get supported on the system.

If you really want to know how to open unsupported images then just download this tool and follow the screenshots which I am going to tell you. Well by now you have already seen how you can make the image compatible if it is showing an unsupported error. Try the manual methods first and if they fail then you can use the third party tool to open an unsupported image file. I hope the above-provided information is enough for you to resolve your issue and finally i want to sum up the things.

You have got your answer about how to open unsupported images on the computer system.